Privacy Policy

homePrivacy Policy

Privacy Policy

General

This website with the URL https://propgrow.in/ (hereinafter referred to as the "Website/Site") is operated by PropGrow Technology Private Limited (hereinafter referred to as "We/Our/Us"). We are dedicated to safeguarding and respecting your privacy. We collect your personal information and process your personal data in accordance with the Information Technology Act, 2000 (Act No. 21 of 2000) and other applicable national and state laws related to personal data processing. Please carefully read the following to understand our perspectives and practices regarding your personal data.

We gather your personal information to deliver and consistently enhance our products and services. Our privacy policy may change from time to time without prior notice to comply with current applicable laws. To ensure you are informed of any alterations, please periodically review this policy.

All partner firms, third parties collaborating with or working for us, and anyone with access to personal information are expected to review and adhere to this policy.

HOW WE COLLECT THE INFORMATION ?

Information may be collected directly from you and through this Site when you visit. The type of data collected varies based on how you interact with our Website.

Information may also be gathered through business interactions with you or your employees.

Additionally, we may receive information from other sources, including public databases, joint marketing partners, social media platforms, or other third parties. This may include updated delivery and address information from carriers or third parties, which is used to update our records and facilitate communication. We may also receive information about your interactions with the products and services offered by our subsidiaries.

INFORMATION WE COLLECT

We collect information primarily to enhance our services for all customers. When you use or sign up on our Website, we collect your Name, Email Address, and Phone Number. We do not gather any sensitive personal information.

When you visit our Site, certain information is automatically collected, including Operating System details, IP address, access times, browser type, and the website you visited before ours. We also track how you use our products or services.

By using our Website, you consent to us advertising your feedback on the Website and marketing materials. We retain your information as long as necessary to provide goods and services and as mandated by law.

HOW WE USE INFORMATION

The information we collect is primarily used to provide, maintain, protect, and enhance our existing products and services. We may utilize this information to: Improve our services, Site, and business operations. Enhance your experience using our Site, products, and services. Personalize our offerings and provide recommendations. Fulfill your requests for products and services. Manage transactions and account for them. Offer customer support and respond to your inquiries. Send you relevant information, such as confirmations, invoices, updates, and security alerts. Keep you informed about promotions, upcoming events, and news related to our products and services. In certain cases mandated by applicable law or regulation, we may process your personal information without your explicit consent for purposes such as identity verification, prevention, detection, investigation of cyber incidents, and prosecution of offenses. Additionally, we use this information to safeguard against fraudulent, unauthorized, or illegal activities.

DATA TRANSFER

The protection of user information is integral to our business operations, and we take diligent measures to safeguard it. We only share your data with your consent or as necessary to fulfill transactions or provide requested products or services. This may involve sharing data with our affiliates, subsidiaries, and vendors who assist us in various functions.

We may engage other companies and individuals to perform tasks on our behalf, such as order fulfillment, email communication, marketing assistance, payment processing, and customer service. These service providers have access to personal information required for their tasks but are restricted from using it for other purposes. They are also obligated to adhere to this Privacy Policy and applicable data protection laws.

Account and personal information are disclosed only when deemed appropriate to comply with the law, enforce our terms of use, protect our rights, property, or safety, or address fraud prevention and credit risk reduction. This may involve sharing information with other companies and organizations.

COOKIES

To enhance our online presence, we utilize cookies, which are small text files stored in your computer's memory. Some cookies are deleted when you close your browser, while others remain for future recognition. This enables us to improve site accessibility and learn more about your interests. Cookies serve various purposes, including:

1. Managing items in your shopping basket
2. Conducting research and diagnostics to enhance content, products, and services
3. Preventing fraudulent activity
4. Improving security
5. Our cookies enable essential features, such as adding items to your shopping basket or signing in to access services. Blocking or rejecting our cookies may limit these functionalities.
Third parties, including search engines, analytics providers, social media networks, and advertisers, may also set cookies when you interact with our services. They use cookies to deliver relevant content and ads, measure ad effectiveness, and perform services on our behalf.

You can disable cookies in your browser settings, but this may impact the functionality of our services.

DATA SECURITY

We prioritize safeguarding customer data with technical measures to prevent unauthorized access, loss, or damage. Our employees undergo training to ensure data protection. During transmission, we use Secure Sockets Layer (SSL) software to encrypt sensitive information like credit card numbers and login credentials. Physical, electronic, and procedural safeguards are maintained for collecting, storing, and disclosing personal customer information. While we take reasonable steps to protect your data, it's important for you to safeguard your usernames and passwords and sign off from shared computers.

Your information is stored on secure servers, and access is limited to authorized personnel with a legitimate business need. Data collected from you is stored for the duration required to complete transactions or as mandated by applicable laws. We employ organizational, technical, and administrative measures to protect data, but no system is entirely secure. If you suspect a security breach, please notify us promptly.

LINKS TO THIRD PARTY SITES/APPS

Occasionally, our Site may include links to third-party websites. Please be aware that these websites have their own terms regarding the collection and privacy of personal data. We do not assume responsibility or liability for these policies. We recommend reviewing the privacy policy of each website you visit when you leave our Site.

SOCIAL NETWORK PLUGINS

This Website includes plugins and/or buttons for social networks to facilitate easy sharing on your preferred platforms. These plugins are designed to protect user privacy by not setting any cookies when accessing the page. However, cookies may be set if you voluntarily use the plugin. Any information collected through the plugin is subject to the privacy policies of the respective social networks.

SHARING OF PERSONAL INFORMATION

We do not share your personal data with third parties without your prior consent, except in the following circumstances:

  1. With third parties who work on our behalf, provided they adhere to data protection laws or enter into a written agreement with us ensuring the same level of privacy protection required by law.
  2. To comply with laws or respond to lawful requests and legal processes.
  3. To protect our rights, property, and those of our agents, customers, and others, including enforcement of our agreements, policies, and terms of use.
  4. In emergencies, including protection of personal safety.
  5. For business deals involving the sale or transfer of all or part of our business or assets, such as mergers, acquisitions, or bankruptcies.

SURVEYS

From time to time, our website may seek information from users through web surveys. Participation in these surveys or contests is entirely optional, and users can choose whether or not to provide the requested information. The information requested may include demographic details (such as zip code and age), but no personally identifiable information will be collected. Survey results will be utilized to monitor and enhance the usability and satisfaction of our site.

DATA RETENTION

We will only keep your personal data for the durations necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is mandated or permitted by law.

CHILDREN

If you are under 18, or the age of majority in your jurisdiction, you may only use Our Website with the consent of your parent or legal guardian. We are not liable for any actions resulting from non-compliance with this requirement.

YOUR INFORMATION CHOICES AND CHANGES

You have the option to make decisions regarding the collection and processing of your data by Us. You can access your personal data and choose to opt-out of certain services provided by Us. However, your ability to control and access your data may be subject to applicable laws.

If you wish to stop receiving promotional emails from Us, you can follow the instructions provided in those emails. Please note that even if you opt-out of promotional emails, you may still receive non-promotional emails related to our ongoing business relationship. You can also send requests regarding your preferences, changes, and deletions to your information, including requests to opt-out of sharing your personal information with third parties, by emailing the address provided at the bottom of this document.

CHANGES TO THIS POLICY

We reserve the right to modify this policy periodically to comply with legal requirements. If any changes are made, we will update the "Last Updated" date above. By continuing to use our services after such changes have been published, you agree to accept the revised policy.

NEWSLETTER

You have the option to make decisions regarding the collection and processing of your data by Us. You can access your personal data and choose to opt-out of certain services provided by Us. However, your ability to control and access your data may be subject to applicable laws.

If you wish to stop receiving promotional emails from Us, you can follow the instructions provided in those emails. Please note that even if you opt-out of promotional emails, you may still receive non-promotional emails related to our ongoing business relationship. You can also send requests regarding your preferences, changes, and deletions to your information, including requests to opt-out of sharing your personal information with third parties, by emailing the address provided at the bottom of this document.